Repair Quality Policy

These repair standards have been adopted by DIESEL PARTS XPRESS in an effort to improve the understanding of our products and services that we provide to you, our diesel customers..

Complete Overhaul, Rebuild or Re-manufacture (Return In Like New Condition)

  • Complete dis-assembly of unit and component sub-assemblies.
  • Thorough cleaning and close inspection of all usable parts.
  • Reassembly of these parts to the unit, provided the parts meet with the manufacturer’s requirements.
  • Missing, worn or broken parts will be replaced.
  • All repairs will be done in accordance with the original equipment manufacturer’s specifications, recommendation and procedures.
  • Test sub-assemblies and complete assembly with the prescribed test equipment in accordance with the original manufacturer’s test recommendations.
  • This classification of repair carries our standard warranty.

Necessary Minor Repairs

  • Repairs of defects to a sub-assembly and/or complete assembly, as designated by the customer.
  • Test unit and sub-assembly according to manufacturer’s recommendations and report findings to the customer.
  • Under warranty period which is 6 months from date of repair, we are only responsible for that portion of repair work which we was instructed to perform.

Test and Advise

  • External cleaning of complete assembly and testing of assembly according to manufacturer’s recommendations.
  • If the test does not meet with requirements, the customer will be advised and permission will be requested to make further repairs.
  • If the test does meet with requirements, the unit will be returned to the customer for service, but Diesel Parts Centre Ltd will not be held responsible for the longevity of the unit since the internal mechanical parts were not visually inspected and the unit was not overhauled.